Elle Lui Salon

Salon Policies

Service Policy-
Our team of highly trained professionals are committed to exceeding our clients expectations...if for any reason your expectations have not been met, we kindly require our salon be notified within the following time frames:

Styles - immediately
Haircuts - within one weeks of service
Color - within two weeks of service
Chemical Processes - within three weeks of service

Please speak with our salon coordinators. They will reschedule an appointment for you.

Product Return Policy- Hair care products are as essential in creating style at home, as they are in the salon. We encourage you to talk to your stylist about hair care and discuss what products they use to create your new style. We guarantee products when sold by our professionals. If for any reason you are unsatisfied with your retail purchase, We will gladly recommend a different product or provide you with a complete refund within two weeks of the purchase date. Equipment purchases have a 30-day guarantee from the purchase date. Hair accessories are non-refundable.

Cancellation Policy- The salon provides complimentary confirmation calls to clients the day before their scheduled appointment in the salon... we kindly require a 24-hour notice of cancellation.

No-Show for Services Policy- We recognize that emergencies unfortunately happen and every once in awhile, we all forget something important. As professionals we value your time and our own, we request the same consideration... please recognize our 24- hour notice of cancellation policy. Deposits may be required for clients having excessive "no-show" service history.

We welcome our clients and encourage them to introduce their friends and families to our salon. Our expectation is that everyone who walks through our doors, feels welcomed by our staff. For our guests safety, as well as our staff, we kindly request all young children be accompanied by a supervising adult whenever a parent is receiving services or while a child is receiving services. As state law requires, Elle Lui is a smoke-free facility. No animals are allowed in the salon, unless they are assistance animals.

Our thanks, for your consideration.We look forward to seeing you and providing you with exceptional service.


style@ellelui.com

©2000 Elle Lui





	Salon Policies Service Policy- Our team of highly trained professionals are committed to exceeding our clients expectations...if for any reason your expectations have not been met, we kindly require our salon be notified within the following time frames: Styles - immediately Haircuts - within one weeks of service Color - within two weeks of service Chemical Processes - within three weeks of service Please speak with our salon coordinators. They will reschedule an appointment for you. Product Return Policy- Hair care products are as essential in creating style at home, as they are in the salon. We encourage you to talk to your stylist about hair care and discuss what products they use to create your new style. We guarantee products when sold by our professionals. If for any reason you are unsatisfied with your retail purchase, We will gladly recommend a different product or provide you with a complete refund within two weeks of the purchase date. Equipment purchases have a 30-day guarantee from the purchase date. Hair accessories are non-refundable. Cancellation Policy- The salon provides complimentary confirmation calls to clients the day before their scheduled appointment in the salon... we kindly require a 24-hour notice of cancellation. No-Show for Services Policy- We recognize that emergencies unfortunately happen and every once in awhile, we all forget something important. As professionals we value your time and our own, we request the same consideration... please recognize our 24- hour notice of cancellation policy. Deposits may be required for clients having excessive "no-show" service history. We welcome our clients and encourage them to introduce their friends and families to our salon. Our expectation is that everyone who walks through our doors, feels welcomed by our staff. For our guests safety, as well as our staff, we kindly request all young children be accompanied by a supervising adult whenever a parent is receiving services or while a child is receiving services. As state law requires, Elle Lui is a smoke-free facility. No animals are allowed in the salon, unless they are assistance animals. Our thanks, for your consideration.We look forward to seeing you and providing you with exceptional service.
style@ellelui.com ©2000 Elle Lui